We'll describe three connection types for keyboards and mice. Skip to main content.
Select Product Version. All Products. Bluetooth keyboards and mice use a built-in Bluetooth connection on your PC. This connection type typically requires no additional accessory or dongle. Using any connection. Show all. Update your PC. Mouse or keyboard is not responsive, shows a blinking red light, or no light.
Special keys on the keyboard aren't functioning. Keyboard volume controls aren't working. The scroll wheel on my mouse isn't working as I expect.
Using Bluetooth connection. Make sure your mouse or keyboard is paired with your PC. The pairing light flashes three times, then turns off. Why there is a delay before a Bluetooth mouse responds after it has been inactive. Bluetooth disconnection issue. Using either a wired connection or a wireless USB dongle. Check or replace the batteries. Optimize the wireless signal. Related topics. Last Updated: Oct 18, Need more help? No results. Join the discussion Ask the community.This mouse supports Swift Pair in Windows 10 for faster pairing.
What Bluetooth version is on my PC? To turn on your mouse, snap it into the curved position. Snap your mouse flat to turn it off.
Turn on your mouse, then follow the instructions to pair it to your PC:. Once your mouse is paired, the LED light will stop flashing. The light will stay on until you turn off your mouse.
Your mouse recognizes when you click or scroll on the touchpad. If you want to change the button functions, scroll options, and more, download the Microsoft Mouse and Keyboard Center.
Skip to main content. Select Product Version. All Products. Connect your mouse. Navigate with the touchpad. If you want to Do this Left-click Click with one finger of the left side of the touchpad. Right-click Click with one finger on the right side of the touchpad. Scroll up and down Move one finger up or down on the touchpad. Download the Microsoft Mouse and Keyboard Center. Last Updated: Dec 18, Need more help?
No results. Join the discussion Ask the community. Get support Contact Us. Was this information helpful? Yes No. Tell us what we can do to improve the article Submit. Your feedback will help us improve the support experience. Australia - English. Bosna i Hercegovina - Hrvatski. Canada - English. Crna Gora - Srpski. Danmark - Dansk. Deutschland - Deutsch.
Eesti - Eesti. Hrvatska - Hrvatski. India - English. Indonesia Bahasa - Bahasa. Ireland - English. Italia - Italiano.Compatible with Surface Pro X only. Compatible with a wide variety of Surface devices.
Enjoy a crystal-clear, full-frame screen protector made from special tempered glass to keep your Surface Pro X safe from shock, scratches and oils. Precision-drilled holes ensure full functionality with the protector attached. Protect your Surface Pro X against scratches and prying eyes with this tempered-glass privacy screen. Enjoy shock resistance, blue light reduction, and full touch preservation when you attach it easily to your device.
Next-level versatility comes in the perfect pair. Slim, light, and ready to travel, Surface Arc Mouse is designed to conform to your hand and snaps flat to fit easily in your bag. Connects via Bluetooth. Meet your new go-to mouse for precise scrolling and navigation.
Microsoft Arc Mouse is designed to conform to your hand — and snaps flat to fit easily in your bag.
Use Microsoft Arc Mouse or Surface Arc Mouse
Work in comfort all day. Our durable, lightweight mouse reduces fatigue and delivers exceptional control, with ultra-precise tracking and navigation, and two programmable buttons. Enjoy the solid feel of our sleek, modern keyboard as you work in Windows and Office Microsoft Ergonomic Keyboard reduces fatigue and delivers a slim, refined design with split keyboard, improved cushioned palm rest, and dedicated shortcut keys.
Outfitted with an expansive interior, full-length electronic device pocket, and weather-resistant design, this lightweight, full-size backpack easily protects and houses essentials and more. Zippered exterior pockets—including an RFID Shield pocket—provide plenty of secure organizational space, and padded Airmesh shoulder straps ensure breathability and comfort. All that in a modern, stylish design.
Protect your device here, there, and everywhere in between this durable EVA case built specifically for Microsoft Surface Go. The convenient design installs in seconds and allows easy access to ports, buttons, and speakers. And with drop protection up to 6 feet, it effortlessly withstands every bump, bruise, and drop—all day, every day. Create without limits. Surface Pen is better and faster than ever, with precision ink on one end and a rubber eraser on the other — plus tilt for shading, greater sensitivity, and virtually no lag.
Surface Dial is a completely new way to interact with technology and create in the most natural, immersive way.
Set up Wedge Touch Mouse and Arc Touch Mouse for Surface
Store, customize, access, navigate, and reimagine physical tools in the digital world — from concept to creation. Chat with someone before you buy. Find info about your order. Get technical or download support. Translate to English. Stay informed about special deals, the latest products, events, and more from Microsoft Store.
Available to United States residents. By clicking sign up, I agree that I would like information, tips, and offers about Microsoft Store and other Microsoft products and services. Privacy Statement. Skip to main content. Surface Pen Create without limits. Shop now. Surface Arc Mouse Slim, light, and ready to travel with the ability to scroll both vertically and horizontally.
Surface Headphones The smarter way to listen. Surface Pro X Accessories.Connectivity between your Microsoft Bluetooth device and your computer depends on your Bluetooth transceiver. If your device included a Microsoft Bluetooth transceiver that has a First Connect button on it, you can use the First Connect button to start the Microsoft Connection Wizard.
This will help you establish the Bluetooth pairing. Note: The power button on new Bluetooth devices like Wedge Touch Mouse and Sculpt Touch Mouse need to be pressed for about 5 seconds to start paring it to the computer. You do not need to configure a passkey when pairing a mouse to a computer. However, you must always configure a passkey when pairing a keyboard or number pad to a computer.
The way that you specify a passkey depends on the Bluetooth program on your computer. If your Bluetooth program gives you a choice about how to create the passkey, let the program create one for you rather than creating your own or not using a passkey. When you type the passkey, you will not see feedback on the screen. After typing the passkey, you must press Enter on the keyboard or number pad to complete the pairing. Some Bluetooth device models include transceivers with buttons on them to make it easier to pair the device to the computer.
Press and hold the Connect button on the USB transceiver for five seconds.
Arc Touch Bluetooth Mouse
The Microsoft Connection Wizard displays. Some Microsoft devices do not have First Connect buttons on their transceivers. For more information about pairing these devices to your computer, see the documentation included with your Bluetooth program. If your computer includes a built-in Bluetooth transceiver or if you have an external USB Bluetooth transceiver, you may be able to use it to connect your device without using a Microsoft USB transceiver.
If you connect with a non-Microsoft Bluetooth transceiver, some advanced Mouse and Keyboard Center features may not work. Mouse and Keyboard Center is designed to work with the Microsoft Bluetooth software. Toshiba Bluetooth software is known to work in most cases. Other Bluetooth software might work but is not supported. On your computer, open the Bluetooth program.
The Bluetooth program is usually found either in Control Panel or the Settings. Press and hold the Connect button on the underside of the device. In the Bluetooth program, use the option to add a new device.
The exact verbiage may vary slightly between Bluetooth programs and versions. If you are connecting a keyboard and are prompted to configure a passkey, let the program choose a passkey for you. If you are connecting a mouse and are prompted for a passkey, select No passkey. Microsoft Bluetooth mouse devices will not work with a random passkey.
There are several versions of Bluetooth programs that help you connect your device to your Bluetooth wireless transceiver. See the documentation that was included with your computer or contact the computer manufacturer for information on how to use their program.
If your computer cannot detect a Bluetooth transceiver, the Bluetooth software will not be available in the Windows menus.Note: This app is designed for Windows Doesn't work with Microsoft Surface Arc Mouse. I just opened my Arc Mouse and connected it. Then, I downloaded the app, and, even after a restart, it is still only asking me to connect the mouse There is a very well spoken truth of Bluetooth that everyone understands: "Bluetooth is a universal system designed to let any device work together, making it possible for companies to design products that can interface with the products of other companies.
By the same reasoning, a Bluetooth mouse should be able to connect perfectly with a Raspberry Pi, an Android phone, and my Windows laptop. Unfortunately, Microsoft never got that memo; the Arc Touch Bluetooth Mouse, and by extension, this app, are for windows users only. It feels like something Apple is well known for: "You need all of our hardware just to use a single piece of it. We could make it work with other devices, but we won't.
The Arc Touch design, and the ease of use provided with this software earn it two stars. This app won't recognize my arc touch mouse. I even unpaired, power-cycled, and repaired. Please fix! My fault I'm sure but I keep triggering it when I don't want to with annoying results. Therefore, it is absolutely useless. The Acr app won't connect with my mouse to turn off the scroll sound. Translate to English. Stay informed about special deals, the latest products, events, and more from Microsoft Store.
Available to United States residents. By clicking sign up, I agree that I would like information, tips, and offers about Microsoft Store and other Microsoft products and services. Privacy Statement. Skip to main content. Arc Touch Bluetooth Mouse. Wish list. See System Requirements. Available on PC Mobile device. Note: This app is designed for Windows 10 Show More. People also like. WiFi Analyzer Rated 4. Windows App Studio Installer Rated 4. WinZip Universal Rated 3. VLC Rated 4 out of 5 stars.
Interop Tools Preview Rated 4. GroupMe Rated 4.When I pair the mouse, the ipad recognizes it, gives me the "Pair" request, and says "Connected".
The mouse itself continues to flash showing it's still in pairing mode. When I turn off the mouse, and turn it back on, the iPad is not able to connect to it through the bluetooth settings does not show up, etc. I need to forget the device for it to see it in pairing mode again. I've attempted it multiple ways too, including going through Switch Control, etc. I would normally say f-it, but I love how slim the arc mouse can get when travelling. I don't see any firmware updates for the Arc Mouse or anything either.Microsoft Arc Mouse: Not just for the Surface book......
You say newer generations, do you mean newer generations of iPads or Arc Mouse? I have the Air 3 and I'm having the same problem with an older Arc Mouse.
Please enter a title. You can not post a blank message. Please type your message and try again. This content has been marked as final. Show 5 replies. Same troubleshooting, same errors. Newer generations do not have this issue. Same issue here Same problem here, anyone? Go to original post. Retrieving dataIf your Bluetooth mouse doesn't work during Windows installation. To start the conversation again, simply ask a new question. After a lot of frustration I even wiped my Windows 10 installation, reformatted the SSD and installed a clean, virgin version of Windows 10 Pro as well as the updates from Microsoft and the Apple Software updates that arrived after Bootcamp 6.
The bluetooth icon is visible. Bluetooth pairs fine with all sorts of other devices such as headphones, my radio with bluetooth and so on but it won't connect to any mouse. When starting the bluetooth menu under Windows 10 it sometimes shows the correct device name e. Microsoft Arc Touch Mouse or Logitech In both cases pairing ends with a time-out after approx. I even tried turning off Wifi during the pairing process.
All mice had brand-new batteries and I also pressed the little pairing button on each mouse. MacBook Pro inch, LateWindows Posted on Jun 8, AM. Jun 10, AM in response to hoover In response to hoover The goal is to test a completely unpaired device, and pair it to Windows first, and then OSX. The 'link' keys between the OS and paired device can get corrupted. See this link as a reference.
Jun 10, AM. Windows does not handle already-paired devices correctly. Good to see it working. Page content loaded. Jun 8, PM in response to hoover In response to hoover Is Bluetooth Collaboration enabled or Auto on the Windows side? As a test, un-pair a mouse from the OSX side, such that it is not paired to any computer, pair it first to Windows and test.
If it works, try to pair it to OSX and test. Jun 8, PM. Unpairing the mouse on the MacOS and re-pairing on Windows doesn't help. Jun 9, AM in response to hoover In response to hoover Can you verify the BT Collaboration is enabled or set to auto? Jun 9, AM.
If you mean the Broadcom Pairing and unpairing under MacOS has no effect on the windows side. I chose a radical approach. I properly unpaired all three bluetooth mice that I have under MacOS. Then I installed the latest Windows 10 Pro using Bootcamp. The first pairing process was performed under Windows 10, and look - it worked.
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